Chandigarh, India

    • 0

      Chandigarh, India

        Terms and Conditions

        1.  OVERVIEW & PLATFORM ROLE 

        1.1  About La Vie Cura Tech W.L.L 

        This Platform (the “Platform”) is operated by La Vie Cura Tech W.L.L (CR No. 187282-1) (“we”, “us”, “our”, or the “Company”). The Platform is accessible via our website and our official mobile applications on iOS (Apple App Store) and Android (Google Play Store). 

        These Terms, Conditions & Policies (“Terms”) govern your access to and use of the Platform across all channels including the website, iOS app, and Android app. These Terms apply equally regardless of how you access the Platform — whether via desktop browser, mobile browser, iOS app, or Android app. The same rights, obligations, and limitations apply across all channels. By accessing or using any part of the Platform, you agree to be bound by these Terms in their entirety. 

        1.2  Nature of the Platform — Marketplace Facilitator 

        La Vie Cura Tech W.L.L operates as a technology-enabled online marketplace and service aggregator (“Marketplace”) that connects registered customers (“Customers” or “Users”) with independent third-party vendors, merchants, service providers (“Vendors”) and person (seller) for the purchase of goods and services. 

        The Company’s role is that of a facilitating intermediary. The Company does not itself manufacture, supply, own, control, or hold inventory of any goods or services listed on the Platform. La Vie Cura Tech W.L.L is not the seller, supplier, or service provider of any goods or services listed by Vendors. All goods and services — including their quality, accuracy, completeness, and fulfilment — are the sole responsibility of the respective Vendor. The contractual relationship for the supply of any goods or services is formed directly between the Customer and the Vendor. 

        1.3  Payment Collection & Settlement 

        The Company acts as a limited payment collection agent on behalf of Vendors for the purpose of receiving and processing Customer payments through the Platform. Your payment to the Platform is deemed as payment made to the respective Vendor for the order placed. 

        The Company’s payment collection role is strictly limited to the collection, processing, and settlement of transaction amounts. Settlement to Vendors is governed by separate vendor agreements between the Company and each Vendor. The Company does not guarantee, underwrite, or assume liability for the commercial obligations of any Vendor arising from such settlement. 

        1.4  Acceptance of Terms 

        By accessing or using the Platform on any device or channel, you represent that: 

        • You are at least 18 years of age, or the applicable age of majority in your jurisdiction. 

        • You have read, understood, and agree to be bound by these Terms and all applicable policies referenced herein. 

        • Where you use the Platform on behalf of a minor, you confirm parental or guardian consent. 

        • Your use of the Platform on any channel (website, iOS, Android) constitutes acceptance of these Terms. 

        If you do not agree to these Terms, you must immediately cease using the Platform on all channels. 

        1.5  Updates to Terms 

        We reserve the right to update, modify, or replace any part of these Terms at any time by posting the updated version on the Platform. It is your responsibility to review the Terms periodically. Continued use of the Platform following any update constitutes your acceptance of the revised Terms. 

        Material changes will be communicated through in-app notifications, email alerts, or prominent notices on the Platform website where practicable. 

         

        2.  VENDOR LIABILITY & CUSTOMER RIGHTS 

        2.1  Vendor Responsibility 

        All goods and services listed on the Platform are offered by independent Vendors. Each Vendor is solely and exclusively responsible for: 

        • The accuracy, quality, completeness, safety, legality, and fitness for purpose of the goods or services they list. 

        • The fulfilment of all orders placed through the Platform, including delivery, service appointment scheduling, and after-sales support. 

        • Compliance with all applicable laws, regulations, consumer protection standards, and industry codes of practice relevant to their goods, services, and operations. 

        • The accuracy of product descriptions, pricing, images, and all other listing information displayed on the Platform. 

        • Handling returns, exchanges, and refunds in accordance with their stated policies and applicable law. 

        2.2  Platform Liability Exclusion 

        To the maximum extent permitted by applicable law, La Vie Cura Tech W.L.L expressly excludes liability for: 

        • The quality, condition, safety, or suitability of any goods or services provided by a Vendor. 

        • Any Vendor’s failure to fulfil, cancel, delay, or misdeliver an order. 

        • Any representation or warranty made by a Vendor on the Platform. 

        • Any loss, injury, damage, or dissatisfaction arising from goods or services supplied by a Vendor. 

        • Delivery delays, interruptions, or failures caused by Vendors or third-party logistics providers. 

        • Indirect, incidental, special, exemplary, or consequential damages of any nature. 

        Where applicable, the Company’s total liability to any Customer shall not exceed the amount paid by that Customer for the specific order giving rise to the claim. 

        2.3  Customer Rights Against Vendors 

        Customers retain all statutory rights against Vendors that are available under applicable Bahraini consumer protection law and regulations. The limitations in Section 2.2 do not purport to exclude or limit any rights that cannot be lawfully excluded under applicable law. 

        Where a Customer wishes to exercise rights against a Vendor, the Company will, at its discretion, assist in facilitating communication between the parties and provide relevant order data in support of any legitimate claim as per applicable laws. 

         

        3.  PROHIBITED USES 

        In addition to other prohibitions set out in these Terms, you are prohibited from using the Platform for any of the following: 

        • Any unlawful purpose, or to solicit others to perform or participate in unlawful acts. 

        • Violating any international, federal, provincial, or state regulations, rules, laws, or local ordinances, including Bahraini law. 

        • Infringing upon or violating our intellectual property rights or those of others. 

        • Harassing, abusing, insulting, harming, defaming, or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability. 

        • Submitting false, misleading, or fraudulent information or orders. 

        • Uploading or transmitting malicious code, viruses, or any content that may disrupt the Platform or connected systems. 

        • Collecting or tracking personal information of other users. 

        • Spamming, phishing, pharming, pretexting, spidering, crawling, or scraping. 

        • Attempting to gain unauthorised access to the Platform, accounts, or connected systems. 

        • Using the Platform for any obscene, immoral, or otherwise objectionable purpose. 

        • Reselling, duplicating, or exploiting any portion of the Platform or its content without written permission. 

        We reserve the right to terminate your access to the Platform across all channels without notice for violation of any prohibited use.